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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page. | |
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"Great job guys!"
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| By: Kolby Frenchtown,MT |
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"Great people and great products. You folks are a real credit to your profession."
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| By: Steve Missoula,MT |
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"Due to my own procrastination and lack of planning, on Monday, 7/17/07, I was somewhere near Kooskia, ID, with a completely shot Metz 880 on the rear of my BMW K1200LT, heading east on Rt. 12 and destined for my home state of Connecticut. In desperation I called Big Sky, even though I knew that service departments are not open on Mondays. I was prepared to have to wait until Tuesday to get the tire replaced, if the service dept. could fit me in. Yep, said a voice on the other end of the line, the service dept. is closed on Monday. However, after I explained my situation, the Big Sky guy said that a tech was working that day, completing another job. After talking to the tech he asked if I could be there by 3:30, when the other job would be done; they had a replacement Metz 880 in stock, and they would mount and balance it for me. Needless to say, I made it there by 3:30. Nate, the general manager, was extremely accomodating and let me take a nap in the air conditioned lounge while the tire was replaced. Chad, a BMW Certified Technician, had the old tire off and the new one on and balanced before I woke up from my nap. Kudos to Big Sky and its staff, who went out of their way to help a stranger who was just passing through, and who otherwise would have been stranded for at least a day. Many, many thanks."
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| By: Bill Hamden,CT |
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"The sales and service staff have been unfailingly polite, helpful and knowledgeable as well as extremely generous with their time. There aren't many businesses that would rate so highly as Big Sky BMW."
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| By: Loretta conner,MT |
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"Kudos to Bill and the gang in your service department. I brought my K1200RS over from Bozeman for a 12,000 mile service this summer. I had it there right when you opened. Your guys busted buns to get the entire service done in a day so I could return to Bozeman and work the next day, avoiding an overnight in Missoula. Bill had three technicians on the bike at the end to get it done! I deeply appreciated the effort."
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| By: James Bozeman,MT |
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"Nates shop with his excellent staff is so good that I had to move to Tx before they made me buy another bike(you would think 6 is enough)and more accessories for them.Wheeew, that was a close one! Thanks Nate."
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| By: erik bastrop,TX |
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"I've purchased my last five bikes from this dealership, and have driven from Southern California to buy the last two bikes. The staff have all been very personable, and willing to help in all my purchases including parts and accessories. I have total faith in the service department, and regret since moving that it's not convenient to travel over 1200 miles to use them. "
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| By: Tim Escondido,CA |
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"Member of Beartooth Beemers and BMWMOA.
I have read more great "helping" riders in distress stories in forums about BigSky BMW than any other dealership. My version of "Helping" means going much further than could ever be expected from a dealership!
I bought my new R1150RT on a day that the dealership was closed, I drove 406 miles to this dealership to buy my new bike. I could not ask for anything else of these people
that they haven't already done for me. Great Dealership.
I am about to start a ten state two country ride and will order another Beemer (Not a replacement)from them in the next two weeks as I pass through Missoula!
Thanks Nate!!
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| By: Anonymous Powell,WY |
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